Contact Us

Get in touch with our friendly team for any inquiries

Get In Touch

We're here to help with any questions or requests

Contact Information

Address

Dubai Miracle Garden
Al Barsha South 3, Dubailand
Dubai, United Arab Emirates

Phone

+971 4 422 8902

Opening Hours

Sunday - Thursday: 10:00 AM - 7:00 PM
Friday - Saturday: 9:00 AM - 8:00 PM

Send Us a Message

Find Us

Located in the heart of Dubai's entertainment district

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Frequently Asked Questions

Quick answers to common questions

Ticketing Questions

  • Can I get a refund on tickets?
    Refunds are available up to 48 hours before visit date with valid reason.
  • Do you offer group discounts?
    Yes, groups of 10 or more receive 15% discount. Contact [email protected]
  • Are tickets valid for multiple days?
    Standard tickets are for single day use. Season passes available for multiple visits.

Visit Information

  • What should I bring?
    Swimwear is mandatory. See our "What to Bring" guide for more details.
  • Is parking available?
    Yes, free parking is available for all visitors.
  • Are lockers provided?
    Yes, lockers are available for rent at the entrance.

Emergency Contacts

In case of emergency, please contact these numbers immediately

Medical Emergency

+971 4 422 8902 ext. 911

Available 24/7 within the park

Security

+971 4 422 8902 ext. 912

Available 24/7 within the park

General Inquiries

+971 4 422 8902

Monday-Friday 9:00 AM - 6:00 PM